Driver Analytics

Frequently Asked Questions

1. How is 5Keys Engage different from standard driver risk management systems?

   Unlike traditional telematics that only track behavior, 5Keys Engage turns real-time data into actionable coaching and measurable performance improvements. It’s grounded in The Smith 5Keys® methodology, helping drivers change behavior and companies manage risk.

2. How does this program improve driver performance?

   By pairing analytics with training and rewards. 5Keys Engage gives drivers visibility into their own scores, provides just-in-time learning through Skills Builder, and motivates improvement with 5Keys Rewards.

3. Will my drivers feel like they’re being watched?

   We’ve built 5Keys Engage to be driver-friendly. It’s transparent, focused on improvement — not punishment — and includes privacy protections. Drivers can also earn tangible rewards for safe behavior, which increases engagement.

4. Can the app connect to our existing safety or training programs?

   Yes. 5Keys Engage integrates seamlessly with Smith System’s eLearning content, including Skills Builder for corrective action, and our 5Keys Behind the Wheel courses.  It can also complement your current coaching, compliance, and reward systems.

5. How much improvement can we expect to see?

   Fleets using 5Keys Engage have reported up to 75% fewer collisions and up to 15% reductions in fuel use and emissions. Those aren’t just numbers — they represent real savings, improved sustainability, and fewer road incidents.

6. What kind of rewards do drivers receive?

   Each company tailors its own reward system — most programs use a point or coin system where drivers earn based on safe behavior and redeem through a custom catalog of incentives.

7. How do we get started or see the 5Keys Engage Platform and App in action?

   We’d be happy to show you how they work. Contact us to schedule a free demo of 5Keys Engage and learn how it can help your fleet perform better and drive safer.