Case Study: Penske’s Commitment to Driver Safety

Problem

Penske Logistics is a leading provider of supply chain solutions. With over 11,300 professional truck drivers operating its nationwide fleet, they face the challenge of maintaining effective and consistent safety training that gives its drivers the skills to handle road hazards, distractions, and unpredictable conditions. Penske also has two other goals: to improve its fleet fuel economy and to ensure that every new hire follows best practices from their first day on the job.

Solution

For over a decade, the company has turned to Smith System for a tailored and flexible driver training program that standardizes instruction across its entire fleet. Every new Penske driver undergoes a comprehensive program using The Smith5Keys® methodology, which emphasizes space management, hazard awareness, and proactive driving techniques. The program includes eLearning courses, classroom instruction, and, most importantly, behind-the-wheel coaching, where drivers apply learned concepts in real-world conditions under the guidance of a certified instructor. This hands-on approach ensures that safety principles are not just theoretical but also actively practiced.

Results

By working with Smith System, Penske Logistics has successfully strengthened its safety culture. One sign of this is the growing number of Elite drivers in Penske’s Diamond Classes – those who have achieved 20 or more consecutive years of injury- and incident-free driving. As Penske drivers have fewer incidents, this contributes to safer roads and improved driver job satisfaction. The company also benefits from enhanced fuel efficiency, lower operational costs, and importantly, better on-time customer deliveries safely made.